Domain Theft Protection (Anchor: theft) feature helps ensure that your domain name remains safe from illegal domain name transfers. Enabling Theft Protection on your domain name will result in a Transfer (Away) Request for this domain name to another Registrar to fail at the Registry itself.
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This feature is not available for the following TLDs (domain name extensions) on account of restrictions imposed by the Registry:
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Due to restrictions imposed by the Registry:
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.AU
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.ES
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.EU
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.NL
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.NZ
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.UK
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Due to other restrictions:
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.WEB.IN
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If you wish to have your domain name transferred away from BigRock for some reason, you need to first disable the Theft Protection and then place a Transfer request at the Registrar of your choice.
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Depending upon whether the Theft Protection service is available for a domain name or not, the Order Information view of the domain name will display the Theft Protection status, under the Order Information section as:
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Enabled (Green circle): indicates that the Theft Protection service has been turned on for your domain name and any request to Transfer the domain name to another Registrar will fail.
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Disabled (Grey circle): indicates that the Theft Protection service has been turned off for your domain name and your domain name can be transferred away to another Registrar.
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To Enable/Disable Theft Protection for a domain name:
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Login to your Customer Control Panel, search for the domain name and proceed to the Order Information view. See details
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Click the Theft Protection link.
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To Enable Theft Protection: select the Enable button.
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To Disable Theft Protection: select the Disable button.
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Click the Update Theft Protection Status button.
You will encounter the below error message in case the domain name is Locked/Suspended at the Registry (and not under our system):
Domain Status does not allow this operation.
In this case you are requested to contact our Support Team at http://support.bigrock.com to know, the reason for the Lock/Suspension and how the Lock/Suspension may be removed.