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KnowledgeBase
- Frequently Asked Questions
- Logging into the Control Panel
- Changing Name Servers of a Domain Name
- Managing DNS Resource Records
- Using the Web Hosting Service
- Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
- Transferring a Domain Name from Another Registrar to BigRock
- Domain / URL Forwarding
- Customer Control Panel Guide
- Registering and Managing Child Name Servers
- Using the DNS Service
- DNS and types of Resource Records BigRock allows
- Using the Free Email Service
- Listing, Searching and Managing Domain Name Registration Orders
- Uploading Content to your Website
- Moving or Pushing a Domain Name from one Customer Control Panel to another
- Logging into the Control Panel
- Domain Names
- Listing, Searching and Managing Domain Registration Orders
- Changing Name Servers of a Domain Name
- Managing Whois or Contact Details of Domain Names
- Modifying the Whois (Contact Details) of Domain Names
- Modifying the Whois / Contact Details of a .UK Domain Name
- Managing Contacts from within the Customer Control Panel
- Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
- Resellers: Branding Web-based and Port 43 Whois Lookup Results for .COM / .NET Domain Names
- Checking the Whois for a Domain Name
- Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
- Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
- Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
- Transferring a Domain Name
- Bulk Actions
- Enabling Mobile Device Compatibility for your .COM, .NET Website
- Deleting a Domain Name
- Protecting/Locking a Domain Name
- Registering and Managing Child Name Servers
- Suspending / Unsuspending Domain Names
- Moving or Pushing a Domain Name from one Customer Control Panel to another
- Renewing Domain Names
- Domain Name Registration Default Settings
- Viewing Action History
- Restoring a Deleted Domain Name from the Redemption Grace Period
- Domain Name Registration Caveats
- Overview of TLDs (Domain Name Extensions)
- Interpreting Domain Name Check Availability Results
- Interpreting Order Locked In Processing Messages
- Support for Internationalized Domain Names (IDN)
- .ASIA Domain Name Rules/Requirements
- .AU Domain Name Rules/Requirements
- .CA Domain Name Rules/Requirements
- .CN Domain Name Rules/Requirements
- .CO Domain Name Rules/Requirements
- .ES Domain Name Rules/Requirements
- Understanding .EU Domain Names
- .ME Domain Name Rules/Requirements
- .MOBI Domain Name Rules/Requirements
- .NAME Domain Name Rules/Requirements
- .NL Domain Name Rules/Requirements
- .NZ Domain Name Rules/Requirements
- .PRO Domain Name Rules/Requirements
- .PW Domain Name Rules/Requirements
- .SX Domain Name Rules/Requirements
- .TEL Applications
- .TEL Domain Name Rules/Requirements
- .UK Domain Name Rules/Requirements
- .US Domain Name Rules/Requirements
- .XXX Domain Name Rules/Requirements
- Identifying CentralNic Domains
- Whois Data Reminders
- DNS
- Domain / URL Forwarding
- Domains Product Maintenance Notices
- Hosting
- Single Domain Linux Hosting
- Listing, Searching and Managing your Single Domain Linux Hosting Orders
- Accessing your Single Domain Linux Hosting Package
- Locating the Name Servers or DNS Records to Use for your Single Domain Linux Hosting Package
- Directory and File Structure of your Single Domain Linux Hosting Package
- IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
- Enabling SSL or a Dedicated IP Address for your Single Domain Linux Hosting Package
- Renewing, Deleting Single Domain Linux Hosting Orders
- Upgrading / Downgrading a Single Domain Linux Hosting Order
- Suspending / Unsuspending Single Domain Linux Hosting Orders
- Moving or Pushing a Single Domain Linux Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
- Single Domain Windows Hosting
- Listing, Searching and Managing your Single Domain Windows Hosting Orders
- Accessing your Single Domain Windows Hosting Package
- Locating the Name Servers or DNS Records to Use for your Single Domain Windows Hosting Package
- Directory and File Structure of your Single Domain Windows Hosting Package
- IMPORTANT: Plesk Single Domain Windows Hosting Package User Guide
- Enabling SSL or a Dedicated IP Address for your Single Domain Windows Hosting Package
- Renewing, Deleting Single Domain Windows Hosting Orders
- Upgrading / Downgrading a Single Domain Windows Hosting Order
- Suspending / Unsuspending Single Domain Windows Hosting Orders
- Moving or Pushing a Single Domain Windows Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Single Domain Windows Hosting Business
- Checking Tags
- Multi Domain Linux Hosting
- Listing, Searching and Managing your Multi Domain Linux Hosting Orders
- Accessing your Multi Domain Linux Hosting Package
- Locating the Name Servers or DNS Records to Use for your Multi Domain Linux Hosting Package
- Directory and File Structure of your Multi Domain Linux Hosting Package
- IMPORTANT: cPanel Multi Domain Linux Hosting Package User Guide
- Switching PHP Version
- Enabling SSL or a Dedicated IP Address for your Multi Domain Linux Hosting Package
- Renewing, Deleting Multi Domain Linux Hosting Orders
- Upgrading / Downgrading a Multi Domain Linux Hosting Order
- Suspending / Unsuspending Multi Domain Linux Hosting Orders
- Moving or Pushing a Multi Domain Linux Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Multi Domain Linux Hosting Business
- Multi Domain Windows Hosting
- Listing, Searching and Managing your Multi Domain Windows Hosting Orders
- Accessing your Multi Domain Windows Hosting Package
- Locating the Name Servers or DNS Records to Use for your Multi Domain Windows Hosting Package
- Directory and File Structure of your Multi Domain Windows Hosting Package
- IMPORTANT: Plesk Multi Domain Windows Hosting Package User Guide
- Enabling SSL or a Dedicated IP Address for your Multi Domain Windows Hosting Package
- Renewing, Deleting Multi Domain Windows Hosting Orders
- Upgrading / Downgrading a Multi Domain Windows Hosting Order
- Suspending / Unsuspending Multi Domain Windows Hosting Orders
- Moving or Pushing a Multi Domain Windows Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Multi Domain Windows Hosting Business
- Reseller Linux Hosting
- Listing, Searching and Managing your Reseller Linux Hosting Orders
- Accessing your Reseller Linux Hosting Package
- Locating the Name Servers or DNS Records to Use for your Reseller Linux Hosting Package
- Directory and File Structure of your Reseller Linux Hosting Package
- IMPORTANT: cPanel Reseller Linux Hosting Package User Guide
- Switching PHP Version
- Enabling SSL or Dedicated IP Address for your Reseller Linux Hosting Package
- Renewing, Deleting Reseller Linux Hosting Orders
- Upgrading / Downgrading a Reseller Linux Hosting Order
- Suspending / Unsuspending Reseller Linux Hosting Orders
- Moving or Pushing a Reseller Linux Hosting Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your Reseller Linux Hosting Business
- Reseller Windows Hosting
- Listing, Searching and Managing your Reseller Windows Hosting Orders
- Accessing your Reseller Windows Hosting Package
- Locating the Name Servers or DNS Records to Use for your Reseller Windows Hosting Package
- Directory and File Structure of your Reseller Windows Hosting Package
- IMPORTANT: Plesk Reseller Windows Hosting Package User Guide
- Enabling SSL or Dedicated IP Address for your Reseller Windows Hosting Package
- Renewing, Deleting Reseller Windows Hosting Orders
- Upgrading / Downgrading a Reseller Windows Hosting Order
- Suspending / Unsuspending Reseller Windows Hosting Orders
- Moving or Pushing a Reseller Windows Hosting Order from one Control Panel to another
- RESELLERS: Read this to Setup your Reseller Windows Hosting Business
- Sample Scripts
- VPS Linux
- Listing, Searching and Managing your VPS Linux Orders
- Accessing your VPS Linux Order
- IMPORTANT: VPS Linux User Guide
- Enabling Dedicated IP Address for your VPS Linux Order
- Managing VPS Linux Add-ons
- Renewing, Deleting VPS Linux Orders
- Upgrading / Downgrading a VPS Linux Order
- Suspending / Unsuspending VPS Linux Orders
- Moving or Pushing a VPS Linux Order from one Customer Control Panel to another
- RESELLERS: Read this to Setup your VPS Linux Business
- Email Hosting
- Using the Email Hosting service
- Listing, Searching and Managing Email Hosting Orders
- Email Administrator's Guide - Create and Manage Accounts
- Email User's Guide - Access your Email
- Upgrading / Downgrading an Email Hosting Order
- Renewing, Deleting Email Hosting Orders
- Suspending / Unsuspending Email Hosting Orders
- Moving or Pushing an Email Hosting Order from one Customer Control Panel to another
- Email Hosting Caveats
- DNS for Email Hosting
- Domain / URL Forwarding for Email Hosting
- Legacy Web Hosting
- Using the Web Hosting Service
- Listing, Searching and Managing Web Hosting Orders
- Web Hosting Service Guide
- Directory and File Structure
- How can I view my website in a browser if my domain is pointing elsewhere?
- SSL
- Issues that Digital Certificates Address
- Activate SSL for your Hosting Package
- Certificate Authority
- Generating a Certificate Signing Request (CSR)
- Installing your Digital Certificate
- Generating a Self-signed Certificate
- Uninstalling your Digital Certificate
- Installing your Intermediate CA Certificate or CA Bundle
- Back-up your Website
- Domain Aliases
- Managing your Plesk Windows Hosting package
- Managing your cPanel Linux Hosting package
- Upgrading / Downgrading a Web Hosting Order
- Renewing, Deleting Web Hosting Orders
- Suspending / Unsuspending Web Hosting Orders
- Moving or Pushing a Web Hosting Order from one Customer Control Panel to another
- Legacy Web Hosting Deprecation
- DNS for Web Hosting
- Website Builder
- Listing, Searching and Managing Website Builder Orders
- Setting up your Website Builder Order
- Upgrading / Downgrading a Website Builder Order
- Renewing / Deleting Website Builder Orders
- Suspending / Unsuspending Website Builder Orders
- Moving or Pushing a Website Builder Order from one Customer Control Panel to another
- DNS for Website Builder
- Uploading Content to your Website
- Hosting Caveats
- Purchasing a Hosting Order for Internationalized Domain Name (IDN)
- Modifying the hosts file
- Ports open for outgoing connections
- Debugging Perl/CGI Scripts
- SMTP Server settings for sending mails through your website
- Switching PHP Version
- Shared Hosting Limitations
- SymLinks Settings of cPanel Linux Hosting packages
- Hosting Product Maintenance Notices
- Single Domain Linux Hosting
- Digital Certificates
- Definition and Uses of a Digital Certificate
- Types of Digital Certificates available through BigRock
- Additional License
- Listing, Searching and Managing Digital Certificate Orders
- Generate a Private Key and Certificate Signature Request (CSR) from your Web Server
- IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
- Cancelling your Digital Certificate Order
- Checking the Status and Retrieving your Digital Certificate
- Installing your Digital Certificate on your Web Server
- Displaying the thawte Trusted Site Seal on your website
- Reissuing your Digital Certificate
- Renewing your Digital Certificate
- Deleting a Digital Certificate
- Suspending / Unsuspending Digital Certificate Orders
- Moving or Pushing a Digital Certificate Order from one Customer Control Panel to another
- Digital Certificate Caveats
- DNS
- Domain/URL Forwarding
- Digital Certificate Product Maintenance Notices
- Domain / URL Forwarding
- Free Email Service
- DNS
- Customer Control Panel Guide
- Important Notices
- Maintenance Notices
- Domains Product Maintenance Notices
- 2013
- May 2013
- April 2013
- .TEL Unavailability Notice: April 30, 2013
- .IN Unavailability Notice: April 20, 2013
- .CC, .TV Unavailability Notice: April 30, 2013
- .COM, .NET Unavailability Notice: April 28, 2013
- .INFO Unavailability Notice: April 20, 2013
- .ORG Unavailability Notice: April 20, 2013
- .NAME Unavailability Notice: April 14, 2013
- .UK Unavailability Notice: April 10, 2013
- .CA Unavailability Notice: April 5,, 2013
- March 2013
- .NL Unavailability Notice: March 30, 2013
- .IN Unavailability Notice: March 28, 2013
- .CA Unavailability Notice: March 27, 2013
- .NL Unavailability Notice: March 26, 2013
- CentralNic Unavailability Notice: March 24, 2013
- .NZ Unavailability Notice: March 23, 2013
- .COM, .NET Unavailability Notice: March 17, 2013
- .UK Unavailability Notice:March 5, 2013
- February 2013
- January 2013
- .EU Unavailability Notice: January 30, 2013
- .COM, .NET Unavailability Notice: January 27, 2013
- CentralNic Unavailability Notice: January 27, 2013 (Cancelled )
- .NZ Unavailability Notice: January 26, 2013
- .UK Unavailability Notice: January 24, 2013
- .CN Unavailability Notice: January 19, 2013
- .UK Unavailability Notice: January 15, 2013
- 2012
- December 2012
- November 2012
- October 2012
- September 2012
- .COM, .NET Unavailability Notice: September 30, 2012
- .NZ Unavailability Notice: September 29, 2012
- .ASIA Unavailability Notice: September 29, 2012
- .CC and .TV Unavailability Notice: September 27, 2012
- .NAME Unavailability Notice: September 16, 2012
- .CC and .TV Unavailability Notice: September 13, 2012
- .BIZ Unavailability Notice: September 8, 2012
- .CO Unavailability Notice: September 8, 2012
- .TEL Unavailability Notice: September 8, 2012
- .US Unavailability Notice: September 8, 2012
- .UK Unavailability Notice: September 5, 2012
- August 2012
- .COM, .NET Unavailability Notice: August 26, 2012
- .MOBI Unavailability Notice: August 25, 2012
- .NZ Unavailability Notice: August 18, 2012
- .XXX Unavailability Notice: August 11, 2012
- .EU Unavailability Notice: August 8, 2012
- .UK Unavailability Notice: August 7, 2012
- .NZ Unavailability Notice: August 4, 2012
- July 2012
- June 2012
- .ME Unavailability Notice: June 30, 2012
- .EU Unavailability Notice: June 27, 2012
- .COM, .NET Unavailability Notice: June 24, 2012
- .MN, .BZ Unavailability Notice: June 23, 2012
- .CC, .TV Unavailability Notice: June 21, 2012
- .AU Unavailability Notice: June 16, 2012
- .NZ Unavailability Notice: June 16, 2012
- .ASIA Unavailability Notice: June 16, 2012
- .CA Unavailability Notice: June 12, 2012
- .NAME Unavailability Notice: June 3, 2012
- May 2012
- .EU Unavailability Notice: May 30, 2012
- .CC Unavailability Notice: May 24, 2012
- .COM, .NET Unavailability Notice: May 20, 2012
- .AU Unavailability Notice: May 20, 2012
- .NZ Unavailability Notice: May 12, 2012
- .CC, .TV Unavailability Notice: May 10, 2012
- .ASIA Unavailability Notice: May 8, 2012
- .INFO Unavailability Notice: May 8, 2012
- April 2012
- March 2012
- February 2012
- January 2012
- 2011
- December 2011
- .MN, .BZ Unavailability Notice: December 22, 2011
- .EU Unavailability Notice: December 21, 2011
- .ASIA Unavailability Notice: December 17, 2011
- .NAME Unavailability Notice: December 11, 2011
- .COM, .NET Unavailability Notice: December 11, 2011
- .XXX Unavailability Notice: December 10, 2011
- .NZ Unavailability Notice: December 5, 2011
- CentralNic Unavailability Notice: December 4, 2011
- .NZ Unavailability Notice: December 3, 2011
- November 2011
- .IN Unavailability Notice: November 20, 2011 (Cancelled)
- .NZ Unavailability Notice: November 19, 2011
- .COM, .NET Unavailability Notice: November 13, 2011
- .NZ Unavailability Notice: November 12, 2011
- .BIZ Unavailability Notice: November 12, 2011
- .CO Unavailability Notice: November 12, 2011
- .TEL Unavailability Notice: November 12, 2011
- .US Unavailability Notice: November 12, 2011
- .CC, .TV Unavailability Notice: November 11, 2011
- .EU Unavailability Notice: November 9, 2011
- October 2011
- September 2011
- August 2011
- .COM, .NET Unavailability Notice: August 28, 2011
- .NZ Unavailability Notice: 27 August, 2011
- .INFO Unavailability Notice: 27 August, 2011
- .EU Unavailability Notice: 24 August, 2011
- .NAME Unavailability Notice: 21 August, 2011
- .NZ Unavailability Notice: 13 August, 2011 (Updated)
- .EU Unavailability Notice: 11 August, 2011
- July 2011
- June 2011
- .CA Unavailability Notice: 29 June, 2011
- .ES Unavailability Notice: 28 June, 2011 (Postponed)
- .COM, .NET Unavailability Notice: 26 June, 2011
- .NZ Unavailability Notice: 25 June, 2011
- .MOBI Unavailability Notice: 25 June, 2011
- .EU Unavailability Notice: 22 June, 2011
- .NAME Unavailability Notice: 19 June, 2011
- .CC, .TV Unavailability Notice: 17 June, 2011
- .IN Unavailability Notice: 4 June, 2011
- May 2011
- April 2011
- .NZ Unavailability Notice: 30 April, 2011
- .COM, .NET Unavailability Notice: 29 April, 2011
- .EU Unavailability Notice: 27 April, 2011
- .COM, .NET Unavailability Notice: 15 April, 2011
- .ORG Unavailability Notice: 9 April, 2011
- .INFO Unavailability Notice: 9 April, 2011
- .ASIA Unavailability Notice: 9 April, 2011
- .EU Unavailability Notice: 6 April, 2011
- .NAME Unavailability Notice: 3 April, 2011
- .IN Unavailability Notice: 2 April, 2011 (Cancelled)
- March 2011
- .ORG Unavailability Notice: 31 March, 2011
- .NZ Unavailability Notice:26 March, 2011
- .ASIA Unavailability Notice:26 March, 2011
- .EU Unavailability Notice: 16 March, 2011
- .MN, .BZ Unavailability Notice:12 March, 2011
- .EU Unavailability Notice: 9 March, 2011 (Cancelled)
- CentralNic Unavailability Notice: 6 March, 2011
- .MOBI Unavailability Notice: 5 March, 2011
- .COM, .NET Unavailability Notice: 2 March, 2011 (Cancelled)
- February 2011
- .COM, .NET Unavailability Notice: 27 February, 2011
- .NZ Unavailability Notice: 26 February, 2011
- .MN, .BZ Unavailability Notice: 26 February, 2011
- .ME Unavailability Notice: 26 February, 2011
- .MOBI Unavailability Notice: 26 February, 2011
- .ORG Unavailability Notice: 19 February, 2011
- .EU Unavailability Notice: 9 February, 2011
- January 2011
- December 2011
- 2010
- December 2010
- November 2010
- October 2010
- .NZ Unavailability Notice: October 30, 2010
- .COM, .NET Unavailability Notice: October 24, 2010
- .MOBI Unavailability Notice: October 21, 2010
- .MN, .BZ Unavailability Notice: October 16, 2010
- .ME Unavailability Notice: October 16, 2010
- .TEL Unavailability Notice: October 16, 2010
- .US Unavailability Notice: October 16, 2010
- .BIZ Unavailability Notice: October 16, 2010
- .MOBI Unavailability Notice: October 14, 2010
- .NZ Unavailability Notice: October 2, 2010
- September 2010
- August 2010
- July 2010
- June 2010
- .COM/.NET Unavailability Notice: June 27, 2010
- .NZ Unavailability Notice: June 19, 2010
- .TV, .CC Unavailability Notice: June 18, 2010
- .EU Unavailability Notice: June 9, 2010
- .TEL Unavailability Notice: June 5, 2010
- .BIZ Unavailability Notice: June 5, 2010
- .ME Unavailability Notice: June 5, 2010
- .ASIA Unavailability Notice: June 3, 2010
- 2013
- Web Services Product Maintenance Notices
- Digital Certificate Product Maintenance Notices
- System Maintenance Notices
- Domains Product Maintenance Notices
- Maintenance Notices
Home
Welcome to the BigRock Support Knowledge Base. Here, we have listed detailed information regarding all our current Product and Service offerings and answers to possibly all your queries. The BigRock Support KB has been divided into categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into sub-categories and answers, detailing a particular action or query.
Note
In the event, you are unable to locate a particular answer, please make use of the Search box provided on the top-left of the page or inform our Support Team at http://support.bigrock.com
